Comcast is so F’d up.
We took my Mother-In-Law to our local store last month to get her account switched into her name after her husband passed away in April.
After 45 minutes and having to get a new DVR her bill was supposed to drop a good bit as they made her sign another 2 year contract. They said not to pay the April bill but to wait for the new one.
Well, she got a bill yesterday for April & May (almost $400), same old plan in her dead husbands name. Nothing was changed. Apparently corporate disallowed the switchover but didn’t tell anyone so it just stayed the same.
So we were back at the store another hour this morning (5/23) talking to the same Comcast Rep. who was totally confused and eventually got a manager who said “oh, you can’t do that”. It has to be a totally new account in my mother-in-laws name and will require another new DVR & the modem (which she owns) has to be re-registered and she had to sign another contract.
The manager got the monthly bill down to a little under $100, supposedly. A good thing if it works.
I’m having my techy son stop on his way home from work to see if he can get the new DVR registered and working. They also gave us an 800 number to call to get the old modem re-registered and working so he’ll need to try to do that also. What a pain!
Of course with the new DVR, She’ll lose all of her recorded TV shows and any automatic recording of programs that we set up for her last month so we’ll have to reset all of those auto recordings.
Based on past experience, I really have my doubts that they have everything corrected. Such a pain in the ass company to deal with. Oh, and my mother-in-law just called me. They already shut off her TV & Internet service so I guess she’ll be reading a book this afternoon. Hopefully my son can get it all working again when he gets there.
Stay tuned. I doubt this will be resolved.
Update #1
It went relatively smoothly and took my son about 1 1/2 hours to set everything up as a phone call to Comcast was required to get the modem working and also to change the password for the account since the old account no longer existed.
Update #2
My mother-in-law realized that some of the TV stations that she watches regularly were missing from her line-up. The Rep at the Comcast store had assured us yesterday that the line-up would be exactly the same.
Wrong!
Another trip back to the Comcast store today (5/24) and we were told "oh, those stations are on the next tier up so you'll have to upgrade to get them which will cost an additional $10/month.
Can Comcast ever get anything correct?
Not in my experience, thus this blog.
What a bunch of morons.
Wednesday, May 23, 2018
Wednesday, May 16, 2018
Comcast has a new way to make money...
From Cord Cutters News
Well, it looks like Comcast has a new way to make money. Charge as much as $90 in installation fee even if they don’t have to do anything. Recently ArsTechnica did some research on Comcast's installation fee and found that it varies wildly but if your area has a $90 installation fee you have to pay it even if you don’t need installations. Even if you purchase your own modem and install it yourself ArsTechnica says you still have to pay the $90 fee. This all comes a week after we learned that legacy Time Warner Cable package that means you will be paying an extra $11.75 every month for every additional TV on top of your DVR box. So if you have three extra TVs (family room, bedroom, kid’s room) you will be paying an extra $35.25 a month. Over a two-year contract that will add up to an extra $846 to be able to watch the TV you already pay for. If you switch over to a Spectrum TV plan you will see the monthly fee drop to $6.99 a month. So as always if you see a deal that looks too good to be true for cable TV it probably is…
https://www.cordcuttersnews.com/comcast-is-charging-a-90-installation-fee-even-when-no-installation-is-needed/
Well, it looks like Comcast has a new way to make money. Charge as much as $90 in installation fee even if they don’t have to do anything. Recently ArsTechnica did some research on Comcast's installation fee and found that it varies wildly but if your area has a $90 installation fee you have to pay it even if you don’t need installations. Even if you purchase your own modem and install it yourself ArsTechnica says you still have to pay the $90 fee. This all comes a week after we learned that legacy Time Warner Cable package that means you will be paying an extra $11.75 every month for every additional TV on top of your DVR box. So if you have three extra TVs (family room, bedroom, kid’s room) you will be paying an extra $35.25 a month. Over a two-year contract that will add up to an extra $846 to be able to watch the TV you already pay for. If you switch over to a Spectrum TV plan you will see the monthly fee drop to $6.99 a month. So as always if you see a deal that looks too good to be true for cable TV it probably is…
https://www.cordcuttersnews.com/comcast-is-charging-a-90-installation-fee-even-when-no-installation-is-needed/
Wednesday, December 20, 2017
Comcast Raising These too!
Of Course They Are!
We
already talked about how Comcast is raising the price on their TV
packages, but they didn’t stop there. Now it is being reported that
Comcast is raising their broadcast TV fee to $8 a month and their
regional sports fee to $6.75 a month in some areas.
What is the broadcast TV fee? It is the fee to have local channels included as part of the TV package you paid for. It will now add up to an extra $96 a year. Over a two-year contract that will add up to $192.
The regional sports fee is the fee you pay to have access to the sports you watch as part of your TV package. This fee is going up in some areas to $6.75 a month. Over a year that will add up to an extra $81 a year. Over a two-year contract that is $162.
In total, you will pay an extra $14.75 a month for these two fees on top of your TV package. Over a two-year contract that’s an extra $354 in just these fees.
http://www.cordcuttersnews.com/comcast-raising-broadcast-tv-regional-sports-fees/
Comcast Is Raising Their Broadcast TV & Regional Sports Fees
We
already talked about how Comcast is raising the price on their TV
packages, but they didn’t stop there. Now it is being reported that
Comcast is raising their broadcast TV fee to $8 a month and their
regional sports fee to $6.75 a month in some areas.What is the broadcast TV fee? It is the fee to have local channels included as part of the TV package you paid for. It will now add up to an extra $96 a year. Over a two-year contract that will add up to $192.
The regional sports fee is the fee you pay to have access to the sports you watch as part of your TV package. This fee is going up in some areas to $6.75 a month. Over a year that will add up to an extra $81 a year. Over a two-year contract that is $162.
In total, you will pay an extra $14.75 a month for these two fees on top of your TV package. Over a two-year contract that’s an extra $354 in just these fees.
http://www.cordcuttersnews.com/comcast-raising-broadcast-tv-regional-sports-fees/
Tuesday, December 12, 2017
Of course they're raising prices again.
http://www.cordcuttersnews.com/comcast-raising-prices-almost-everything/
Are
you ready to pay more? As a new year draws to a close cable TV is back
to their old ways of raising prices. Recently Comcast has quietly
started to announce new pricing for almost everything. Thanks to a few
readers who sent us their price increase notices we now have a break
down of what Comcast is doing.
Want TV? Get ready to pay between $1 and $5 a month more for your base cable TV package. Want to add a premium channel? Comcast is raising the price of many premium channels including Showtime, Starz, Cinemax, and the Movie Channel $2 a month. In the past they cost just $10, now you will pay $12 a month.
Miss a payment? The late fee for Comcast is going up to $10 for every missed payment. Are you renting a modem? That will now cost $11 a month up $1 a month.
Even Internet is going up again—about $2 a month on average. Want the Internet Plus Latino option? That is going up $3 a month to $75.95 a month.
This is nothing new. It seems like almost a yearly tradition for cable networks. Although Comcast is the first one I have heard of raising their prices, they likely won’t be the last.
The good news is you can still dump cable TV and become a cord cutter. With fees like this cord cutting is looking better every day.
If you want to learn more about how you can become a cord cutter, check out our Cord Cutting 101 Guide HERE. You will find a step-by-step guide to help you get started with your plan to break free from the high cost of cable TV.
Please follow us on Facebook and Twitter for more news, tips, and reviews.
Need cord cutting tech support? Join our new Cord Cutting Tech Support Facebook Group for help.
Comcast Is Raising Their Prices on Almost Everything
Are
you ready to pay more? As a new year draws to a close cable TV is back
to their old ways of raising prices. Recently Comcast has quietly
started to announce new pricing for almost everything. Thanks to a few
readers who sent us their price increase notices we now have a break
down of what Comcast is doing.Want TV? Get ready to pay between $1 and $5 a month more for your base cable TV package. Want to add a premium channel? Comcast is raising the price of many premium channels including Showtime, Starz, Cinemax, and the Movie Channel $2 a month. In the past they cost just $10, now you will pay $12 a month.
Miss a payment? The late fee for Comcast is going up to $10 for every missed payment. Are you renting a modem? That will now cost $11 a month up $1 a month.
Even Internet is going up again—about $2 a month on average. Want the Internet Plus Latino option? That is going up $3 a month to $75.95 a month.
This is nothing new. It seems like almost a yearly tradition for cable networks. Although Comcast is the first one I have heard of raising their prices, they likely won’t be the last.
The good news is you can still dump cable TV and become a cord cutter. With fees like this cord cutting is looking better every day.
If you want to learn more about how you can become a cord cutter, check out our Cord Cutting 101 Guide HERE. You will find a step-by-step guide to help you get started with your plan to break free from the high cost of cable TV.
Please follow us on Facebook and Twitter for more news, tips, and reviews.
Need cord cutting tech support? Join our new Cord Cutting Tech Support Facebook Group for help.
Monday, November 21, 2016
Over 600,000 Cable Subscribers Canceled in October
2016 is quickly becoming the year of the cord cutter. Pay-TV providers may still have a huge subscriber base but it is shrinking quickly. For the first time in just one month 621,000 subscribers canceled or downgraded their pay-TV service....
http://cordcuttersnews.com/600000-cable-subscribers-canceled-downgraded-october/
Saturday, November 5, 2016
Vudu Movies now free
Vudu is one of 4 streaming services available on the Channel Master DVR+ along with YouTube, Pandora and Sling. A few weeks ago I was notified that they now have thousands of free movies available. Most are older titles but still, free is a pretty good price! Having Vudu built into our Channel Master DVR+ makes them easy to watch too.
http://www.vudu.com/free
http://www.vudu.com/free
It's been over 6 years!
It's now been over 6 years since we cut the TV cable.
Now if only there was a way to cut the internet cable as we currently have Verizon Fios which costs us $57.99/month.
Typically Verizon raises their price at least once per year and sometimes more but even with that we've saved thousands of dollars over those 6 years. Additionally back in April we dumped our Verizon Landline and ported that phone number to my cell phone. At the time we were paying $98.56 for Fios internet/landline service so $57.99 is not too bad for just 15kbps up/down internet. Thinking back on it, $40/month for a landline is pretty silly since we both have cell phones. Just the savings on the landline since April is over $300!
Speaking of Cell Phones, we recently switched providers from ATT to T-Mobile because of a new plan (T-Mobile One) that they came out with. $35 per line if you have 4 lines. We combined with our son & daughter-in-law to get the 4 line requirement. Pretty sweet deal!
https://explore.t-mobile.com/t-mobile-one
Shout out to Channel Master for their Fall TV Freedom Bundles. Great deals especially on the DVR Bundle.
http://www.channelmaster.com/Special_Offers_s/364.htm?Click=121564
Now if only there was a way to cut the internet cable as we currently have Verizon Fios which costs us $57.99/month.
Typically Verizon raises their price at least once per year and sometimes more but even with that we've saved thousands of dollars over those 6 years. Additionally back in April we dumped our Verizon Landline and ported that phone number to my cell phone. At the time we were paying $98.56 for Fios internet/landline service so $57.99 is not too bad for just 15kbps up/down internet. Thinking back on it, $40/month for a landline is pretty silly since we both have cell phones. Just the savings on the landline since April is over $300!
Speaking of Cell Phones, we recently switched providers from ATT to T-Mobile because of a new plan (T-Mobile One) that they came out with. $35 per line if you have 4 lines. We combined with our son & daughter-in-law to get the 4 line requirement. Pretty sweet deal!
https://explore.t-mobile.com/t-mobile-one
Shout out to Channel Master for their Fall TV Freedom Bundles. Great deals especially on the DVR Bundle.
http://www.channelmaster.com/Special_Offers_s/364.htm?Click=121564
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